We define a True Hybrid mattress as using both a combination of coils and foam to produce active comfort and support. Herobed is built using a layer of base foam, support coils, a layer of transition foam, contouring coils, and gel memory foam.
Most other online brands use the same old design concept utilizing a combination of different types of foam and/or latex.
Herobed is proudly hand made in the U.S.A. and ships direct to your door from North Carolina.
We use two different kinds of coils because they are engineered to serve different purposes. The support coils have a wider base and are used for underlying support and the comfort coils conform to the contours of your body and provide active comfort.
Compared to latex and memory foam, coils have a longer comfort life. Micro coils only have a 5% loss compared to 16% – 22% in other upholstery layers, which means Herobed will feel like it did the day you bought it for a longer period of time than beds made with all foam.
We believe our true hybrid construction utilizing both high quality foams and advanced micro coil technology, can provide active support and comfort suitable for most sleeping positions.
The Herobed mattress is designed to support individual weights up to 350 lbs.
- Twin – 65 lbs
- Twin XL – 69 lbs
- Full – 85 lbs
- Queen – 94 lbs
- King – 112 lbs
- Cal-King -110 lbs
It can take several weeks to adjust to a new mattress so we recommend giving your body a minimum of 30 days to adjust to a new sleep surface.
We want you to be completely satisfied with your new Herobed. If for some reason you find it’s not the right fit for you, simply email us at email@example.com and we can schedule a pickup. We just ask that you give it a chance for at least 30 days to allow your body to adjust to new support.
Initially, you may notice a “new mattress smell” due to it being enclosed in the wrapping, but it goes away within 24 hours.
Our fire barrier is composed of inherent textile materials that encases your mattress. The fire sock functions to smother and dampen flames by preventing oxygen from the feeding the fire. Our mattress meets the requirement of 16 CFR part 1633.
We use high-grade foam certified by the CertiPUR-US program. Our foam has been tested to meet rigorous standards for emissions, content, performance, and durability. The foams we use are made without ozone depleters, flame retardants, mercury, lead and heavy metals. If would like more information on the CertiPUR-US program click here.
Setup & Care
The best set up for Herobed is anything that provides uniform and consistent support. A foundation, a traditional box spring, a solid platform bed or one that has slats that are no more than 3 inches apart. You can also place it on an adjustable base, or even directly on the floor.
Lay the box on it’s side, and pull the mattress out. Place the rolled-up mattress in the center of your foundation. Using the provided letter opener, carefully cut and pull the plastic wrapping away from the mattress. Watch your mattress expand into a super comfortable bed right before your eyes.
Once you take it out of the plastic, the Herobed mattress will expand to its normal height in just a few minutes and will be ready for a great night’s sleep.
No, it is not necessary to flip your mattress. The blue fabric encases the base support layer and should always be located on the bottom of the mattress.
It is not necessary your mattress, but you certainly can if you would like.
We don’t recommend removing the cover to wash it. Instead, you should use a mild detergent and cold water to blot areas of the mattress cover that need cleaning.
Most standard sheet sets will fit the Herobed mattress. Any fitted sheet with strong elastic sewn around the perimeter will work best. We recommend using a mattress protector along with your sheets to protect your bed.
We recommend not to keep the mattress in the box any longer than 30 days.
Payment & Shipping
Visa, Mastercard, American Express, Discover, PayPal, and 0% APR for 6 months through PayPal Credit.
Sales tax laws require us to pay sales tax on purchases made within states where we have physical operations. Currently, we charge sales tax for orders shipped to Texas and North Carolina.
New laws require retailers to collect a recycling fee on each mattress and box spring sold in California, Connecticut and Rhode Island. The amount of the fee was approved by the state and is not set or controlled by individual retailers. Even if you aren’t parting with your mattress right now, a mattress doesn’t last forever, and will eventually be discarded. The program uses a network of participating cities, towns, retailers, recyclers and other organizations to collect, transport and properly recycle your old mattress.The Mattress Recycling Council (MRC), a non-profit organization established by the mattress industry, created and manages the program. Learn more about the program here.
No problem! Simply email us at firstname.lastname@example.org and we will be happy to help you.
We never charge for shipping!
As soon as we receive your order, we will build and package your mattress which takes 2-3 business days. FedEx in-transit times vary between 1-5 business days depending on your location. Once your Herobed ships, you will receive a confirmation email with a tracking number. Business days for shipping are Monday–Friday, excluding holidays. Please note that delays may occur during the holidays.
Unfortunately, we do not ship to these addresses.
Sorry, neighbors. At this time, we are not shipping to Canada. Hopefully we will be able to soon.
Not at this time but hopefully soon!
Not at this time. However, we are looking to expand outside of the US very soon.
Unfortunately we are not able to expedite your mattress. However, your mattress will arrive in 1-5 business days depending on your location.
Fedex Ground delivers Monday-Friday excluding holidays.
If we sent you a tracking number, then rest assured your mattress is on its way to you. It may take up to 24 hours for the FedEx system to recognize the location of your shipment.
Please contact us right away and will work with the carrier to track your order. It can take up to 2 business days so please be patient. We will work with FedEx to resolve the issue as quickly as possible.
Warranty & Returns
It may take some time for your body to adjust to having the right support, so we recommend you try the mattress for at least 30 nights. If you are still not fully satisfied and are within your 100-night trial period, you may email us at email@example.com, and we will be happy to arrange a pickup of your mattress (it does not need to be repackaged in the box) to be donated or recycled locally.
We developed Herobed because we wanted to honor selfless, everyday heroes with a great night’s sleep; in order to give 8 hours, you have to get 8 hours. The Herobed mattress provides all-night, rejuvenating sleep so you can be your best everyday.
We wanted to provide a fun way to pay tribute to everyday heroes, including moms, firefighters, and teachers like the ones on our box, and give families an activity they can enjoy together. We provide crayons to color these whimsical illustrations, and a cape for the aspiring hero in your home.
Simply use the crayons provided and have a blast! Take some pictures of your artwork and share them with us on your social media channels using #herocolors. We will be watching Facebook, Pinterest, Instagram and @myherobed on Twitter. You might just win some free Herobed swag! Learn more here.